Welcome to Iben Apparels. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Iben Apparels is a premium fashion e-commerce brand based in Uttar Pradesh, India, offering high-quality luxury apparel and accessories. By using this website, you confirm that you are at least 18 years old or accessing under parental supervision.

2. Products & Services

• All products listed on our website are subject to availability
• We strive to ensure accurate product descriptions, images, and pricing
• However, minor variations in color or design may occur due to screen differences or craftsmanship

3. Pricing & Payments

• All prices are listed in INR (₹) and are inclusive/exclusive of taxes (as applicable)
• We accept secure online payments via trusted payment gateways
• Iben Apparels reserves the right to change prices at any time without prior notice

4. Order Acceptance & Cancellation

• We reserve the right to accept or reject any order at our discretion
• Orders may be cancelled due to stock issues, payment failure, or incorrect details
• Customers can request cancellation within 24 hours of placing the order

5. Shipping & Delivery

• We aim to deliver products within the estimated time mentioned on the website
• Delivery timelines may vary based on location and external factors
• Iben Apparels is not liable for delays caused by courier partners or unforeseen circumstances

6. Returns & Refunds

• Returns and refunds are governed by our Return & Refund Policy
• Customers are advised to review the policy before making a purchase

7. Intellectual Property

• All content on this website, including logos, images, text, and designs, is the property of Iben Apparels
• Unauthorized use, reproduction, or distribution is strictly prohibited

8. User Responsibilities

By using our website, you agree:

• Not to misuse or attempt to harm the website
• Not to engage in fraudulent activities
• To provide accurate and complete information during purchase

9. Limitation of Liability

Iben Apparels shall not be held liable for:

• Any indirect or incidental damages arising from website use
• Losses caused due to unauthorized access or technical issues

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.

11. Changes to Terms

Iben Apparels reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of updated terms.

12. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Uttar Pradesh.

Contact Us

For any queries or concerns, please contact us:

📧 Email: support@ibenapparels.com
We aim to respond within 24 hours.